Zotero Storage for OSU Users
OSU Zotero users can now receive an additional 500 MB of Zotero institutional storage space. All you need to do is associate an OSU email address with your Zotero account.
If you already use Zotero with an OSU email address, you can view your additional storage by going to Zotero’s website, https://www.zotero.org/. Log on in the upper right-hand corner of the page, then click the Upgrade storage button (also in the upper right-hand corner). This storage page lets you know how much storage space you have.
If you signed up for Zotero with a non-OSU email address, you can always add an OSU email address to your Zotero account. Just follow the directions on this website, http://ica.library.oregonstate.edu/tutorials/lesson/631--Advanced-Zotero?mid=26750&type=MiscellaneousResource&uid=1276.
This Zotero storage space was purchased with OSU TRF funds. If you have questions about what Zotero is, how to use it, or how to access the Zotero institutional storage space, please email Hannah Rempel at firstname.lastname@example.org.
Zotero Video Tutorials
Intro to Zotero tutorial - created especially for OSU users.
Advanced Zotero tutorial - created especially for OSU users.
You can view or download free high-quality copies of all the Zotero screencast tutorials, at http://www.zotero.org/support/screencast_tutorials.
Zotero provides technical support through the following options. Remember, Zotero is an open source software option. As a result, there is not a help line to call, but there is an extensive user community and experienced developers who can answer your questions.
The Zotero documentation provides extensive directions on how to use Zotero's many features.
Either search Zotero's user forums for help with your question or post a new question and either a Zotero staffer or someone from the user community will provide a response. The user forums are a great place to ask questions not addressed in the documentation.